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Terms of service

GENERAL TERMS AND CONDITIONS OF USE OF THE GINGERLILY SITE

Last updated: August 8, 2026

These General Terms and Conditions of Use (hereinafter the “GTCU”) are intended to define the conditions of access to and use of the site www.gingerlilyperles.fr (hereinafter the “Site”).

ARTICLE 1 – SITE PUBLISHER

The Site is published by:

Gingerlily-Exio SAS
Simplified joint-stock company with share capital of €6,000
Registered office: 2 rue du Pont d’Avignon, 91290 Arpajon – France
RCS Évry: 494 907 223
Intracommunity VAT No.: FR08494907223
Email: contact@gingerlily.fr

Hereinafter referred to as “Gingerlily”.

ARTICLE 2 – PURPOSE AND ACCEPTANCE OF THE GTCU

These GTCU govern access to and use of the Site by any person who visits it or uses its features.

Access to and browsing of the Site entail compliance with these GTCU.

The terms applicable to the purchase of products on the Site are set out separately in the General Terms and Conditions of Sale (GTCS).

ARTICLE 3 – ACCESS TO AND USE OF THE SITE

The Site is accessible to anyone with Internet access.

Gingerlily endeavors to ensure its proper operation and accessibility. However, access to the Site may be temporarily interrupted, in particular for maintenance or updates, in the event of a technical incident or for any other circumstance beyond Gingerlily’s control.

The user undertakes to use the Site fairly and in accordance with the applicable laws and regulations.

Fraudulent uses, attempts to gain unauthorized access, the introduction of malicious programs and any action likely to disrupt or impair the operation or security of the Site are notably prohibited.

ARTICLE 4 – CUSTOMER ACCOUNT

Creating a customer account is not mandatory to place an order on Gingerlily.

The customer account notably enables users to find their orders, invoices and information associated with their activity on the Site.

Access to the account is secured using the email address provided by the customer and the authentication method offered by the Site.

The user is responsible for the accuracy of the information they provide and must take the necessary precautions to preserve the confidentiality of access to their email address and account.

In the event of suspected fraudulent or unauthorized use of an account, Gingerlily may take the necessary measures to secure it.

ARTICLE 5 – INFORMATION AND CONTENT OF THE SITE

Gingerlily takes the greatest care with the information, descriptions, characteristics, dimensions, photographs and other content published on the Site.

Despite this care, errors, omissions or minor differences may exceptionally occur.

The photographs are presented with the aim of representing the products as faithfully as possible. Their appearance may nevertheless vary depending on screens and their settings.

The dimensions, weights and other measurements indicated on the product sheets are provided with the precision reasonably possible given the nature of the products. Slight variations may in particular exist depending on production batches or the characteristics specific to the materials used.

Certain products, particularly those made from stones, pearls, shells or other natural materials, may also exhibit natural variations in color, shape, dimensions, transparency or texture.

These provisions in no way limit the legal rights and guarantees enjoyed by consumers.

ARTICLE 6 – INTELLECTUAL PROPERTY

All elements appearing on the Site, including texts, photographs, product photographs, videos, tutorials, illustrations, graphics, logos, visual elements, creations, product sheets, databases, and the structure and organization of the Site, may be protected under the provisions of the Intellectual Property Code.

Unless prior written authorization has been obtained from Gingerlily or the relevant rights holder, any reproduction, representation, adaptation, modification, publication or exploitation, in whole or in part, of such content for commercial purposes is prohibited.

Creating a link to a page of the Site is permitted provided that it does not adversely affect Gingerlily’s image or interests and does not imply the existence of a partnership or affiliation without prior authorization.

Users’ rights arising from exceptions provided for under applicable legislation remain reserved.

ARTICLE 7 – LINKS TO THIRD-PARTY SITES OR SERVICES

The Site may contain links providing access to sites, services or resources operated by third parties.

Gingerlily does not control these external services and cannot be held liable for their availability, content or practices.

Users are invited to consult the terms of use and privacy policies specific to the relevant sites.

ARTICLE 8 – PERSONAL DATA AND COOKIES

In connection with the use of the Site, Gingerlily may collect and process personal data.

The procedures for collecting and processing personal data, as well as users' rights, are detailed in the Privacy Policy, which is accessible at any time from the Site.

Cookie and other tracker preferences may be managed at any time using the preference management tool available on the Site.

Any request relating to personal data may be sent to: contact@gingerlily.fr.

ARTICLE 9 – LIABILITY RELATED TO USE OF THE SITE

Gingerlily implements reasonable measures to ensure the availability and security of the Site.

However, it cannot guarantee permanent, continuous or error-free operation, particularly in the event of maintenance, technical failure, disruption to telecommunications networks or circumstances beyond its control.

The user remains responsible for their computer equipment, Internet connection and the measures necessary to protect them.

No provision of these Terms of Use shall have the effect of excluding or limiting any liability or right that may not legally be excluded or limited.

ARTICLE 10 – AMENDMENT OF THE TERMS OF USE

Gingerlily may amend these Terms of Use, in particular to take account of changes to the Site, its features or applicable regulations.

The version in force is the version published on the Site on the date it is accessed.

The date of the latest update is indicated at the beginning of this document.

ARTICLE 11 – APPLICABLE LAW

These Terms of Use are governed by French law.

The provisions relating to purchases made on the Site, the right of withdrawal, warranties, deliveries, payments and dispute resolution are set out in the General Terms and Conditions of Sale.

The mandatory rights enjoyed by the consumer under applicable legislation shall in any event remain reserved.

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